This policy describes refund provisions available to candidates for all registrations and other service charges received by MWT Education Consultancy Pvt Ltd (MWT) for the services provided to the candidates of MWT.
The Accounts Manager and Division Heads have the overall responsibility of this policy under the direction of the OD, MD&CEO.
This procedure is issued by MR and approved by OD and can be amended only by him/her.
Refund- A repayment of fees and funds collected by MWT for the provision of a service. Candidate- refers to Student and also means a learner, enterprise or organization that uses or purchases the services provided by MWT. KH means Knowledge Hub Business Management System of MWT CRM means Customer Relationship Management System of MWT MR – Management Representative OD – Operations Director MD – Managing Director CEO- Chief Executive Officer RP- Refund Policy